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You have heard the saying that teenagers today have large disposable incomes – certainly more than I ever had as a pimply teenager. But unless you target this market, then enticing this demographic group to spend big with you will probably not happen. Kids now days just don’t spend their money on haberdashery. You do …
Yes sir, it is doing the backstroke. Do you know how to handle complaints? Are your staff trained to handle complaints? We have covered this before. Customer feedback is uber important. Consumer complaints are the nuggets of gold in the feedback river…. And like normal nuggets of gold, complaints should be treasured once found. It …